testimonials from customers of menser inc.

Clients are Appreciative of Our Quality Workmanship

Menser Inc. wants to continue meeting the heating, cooling, and plumbing needs of homeowners, landlords, business owners and managers. Our customers are happy and appreciative of our services in Somerset, PA, and the surrounding region. Read the glowing testimonials from our customers below.

Testimonial 1

“It was below zero on a snowy, windy February day in 2013 at the International Conservation Center (ICC). The pipes to the water pump that feed the 10,000 square foot barn where our elephants live had frozen. The pump in our pond had migrated to shallow water unnoticed over the autumn months. This was our only source for large quantities of water crucial for daily barn cleaning and drinking water for the elephants. As a life system, it needed to be fixed immediately.

We called who we always call, the Menser Inc. Plumbing, Heating, and Air Conditioning Company. They had done such an excellent job while installing the heating and plumbing systems in the elephant barn during its construction in 2008, we have used them exclusively since. Menser had done all the heating, cooling and plumbing installation in the $3 million construction project. We also call on them for servicing the electrical work on our 700 acre facility.

 Just last month, Matt and his crew were at the ICC until around 2:30 a.m. working on a problem we were having with our complex biomass heating system, which they were instrumental in helping to design and install. There are very few of these systems in operation in the U.S., and we trust its on-going maintenance to the Menser group.

The Pittsburgh Zoo and PPG Aquarium’s International Conservation Center uses the Menser company for the obvious reasons. They have great expertise, an incredible work ethic and can do the large, complicated construction projects as well as the routine day-to-day work. Once you are one of their customers, they become an indispensable part of your overall team.

We’ve needed them at all hours on any day of the year, and they have responded quickly to every call we’ve made. Not only can Menser do every job imaginable, they help us think outside of the box in solving problems that are not routine. They help us maintain our water recycling filtration system to the elephant barn, do regular maintenance on four of our houses, and service the restaurant and maintenance shop as well as the camp cabin complex. Please do not hesitate to call me to discuss the merits of the Menser group. They are quality people doing quality work and are vital part of our ICC team. Nowadays, it is rare to find partners that have an excellent product and such high quality of services as well as being fun to work with, whether constructing a major capital expansion or doing a routine repair on a leaky faucet. They do it all, and they do it well.”

Dayton Baker, Manager of International Conservation Center
(412) 552-8298

Testimonial 2

“Menser Inc. recently completed a project for me at a new Sheetz location in Richland, PA. They did a great job in completing the plumbing scope of work on this project. They completed their work on time and with a high quality of workmanship. They will always be given the opportunity to bid and perform plumbing work on other Sheetz projects in their work area. I would not hesitate to hire them for a project. Feel free to call if you would like to speak to me in person regarding this reference.”

Tom Dodson, Sheetz Inc. Manager of Building & Site Construction
Office: (814) 239-6030

Testimonial 3

“Sheetz Inc. has had the opportunity to work with Menser Plumbing & Heating Inc. and also inspect their work on numerous occasions in the past. The workmanship, scheduling, productivity, attention to detail and final product have always been excellent and second to none. Throughout the projects, I have consistently been in awe of the supervision, creativity, and cooperation. Their buildings and the site overall are always clean, maintained and safe. The projects overall are typically finished ahead of schedule and within budget. Menser Plumbing & Heating Inc. is an inspectors’, consumer’s homeowner’s, realtor’s and investor’s dream. Their operation sets a standard for the industry and can be an example of what good residential/commercial plumbing should be. I have no hesitations in recommending Menser Plumbing and Heating Inc. to anyone. IN MY OPINION, THEY ARE TRULY FIRST CLASS!!”

Tanner Detwiler, Sheetz Inc. Construction Manager

Testimonial 4

“I have known Todd Menser of Menser Inc. for a little over twelve years, since moving to the Somerset area. Menser Inc. has done a lot of plumbing, HVAC, excavation, and installing of water, sanitary, and storm sewer lines for the Borough of Somerset. All the work that Mensers Inc. has done for the borough was always of the highest quality and professionalism that could be expected. His employees and office staff are always courteous and polite, and willing to go the extra mile to please the customers.”

George S. Svirsko, Public Works Director Borough of Somerset

Testimonial 5

“We are writing to share our experiences with Menser Inc. In the past, they have worked with us on several projects. Most projects were of a unique and challenging nature. The jobs were in commercial food service and on an expedited time schedule. Due to the nature of the business of the customers, they did not want to be shut down any longer than necessary.

Thanks to the work of Menser, we were able to keep the shutdowns to a minimum and keep the customer pleased. Not only did their employees work well with our on-site superintendent to complete the work in a timely manner, they also went above and beyond to be sure it was quality work. It was a pleasure to have Menser as part of the team to get the job done.”

Michael Parobek, Retired, Max Construction Company